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User Researcher/User Experience Designer (Remote)

By August 29, 2019 No Comments

Description

The User Researcher / User Experience Designer will be part of a highly collaborative, multi-disciplinary team focused on improving usability, user experience, and driving user adoption and engagement. They will be responsible for conducting user research, analysis & synthesis, persona development, interaction design, and usability testing to create products that delight our customers.

SemanticBits is a leading company specializing in the design and development of digital health services, and the work we do is just as unique as the culture we’ve created. We develop cutting-edge solutions to complex problems for commercial, academic, and government organizations. The systems we develop are used in finding cures for deadly diseases, improving the quality of healthcare delivered to millions of people, and revolutionizing the healthcare industry on a nationwide scale. There is a meaningful connection between our work and the real people who benefit from it; and, as such, we create an environment in which new ideas and innovative strategies are encouraged. We are an established company with the mindset of a startup and we feel confident that we offer an employment experience unlike any other and that we set our employees up for professional success every day.

Primary Responsibilities:

  • Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing
  • Design and specify user interfaces and information architecture
  • Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery
  • Produce user requirements specifications & experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale and goals both verbally and visually
  • Plan and facilitate collaborative critiques and analysis & synthesis working sessions
  • Work closely with visual designers and development teams to ensure that customer goals are met and design specifications are delivered upon
  • Develop proof-of-concepts and prototypes of easy-to-navigate user interfaces (UIs) that consists of web pages with graphics, icons, and color schemes that are visually appealing
  • Research user needs as well as potential system enhancements
  • Plan, recruit, and facilitate the usability testing of a system
  • Analyze and synthesize the results of usability testing in order to provide recommendations for change to a system

Requirements

  • B.A./B.S. degree in Anthropology, Human Factors, Psychology, HCI, Computer Science, or related field, or equivalent practical experience
  • 5+ years of relevant work experience
  • Superlative communication skills
  • Experience conducting semi-structured interviews, contextual field visits, usability studies (either live or remote)
  • Fundamental knowledge of UX principles and best practices, and experience designing wireframes or prototypes for research validation
  • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
  • Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product-development process

Benefits

  • Generous base salary
  • Three weeks of PTO
  • Excellent health benefits program (Medical, dental and vision)
  • Education and conference reimbursement
  • 401k retirement plan. We contribute 3% of base salary irrespective of employee’s contribution
  • 100% paid life insurance
  • FSA
  • Casual working environment
  • Choice of laptop type (Mac or PC)
  • Flexible work hours
  • Remote
SemanticBits, LLC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law. We are also a veteran-friendly employer.
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